Welcome to Remote Support Initiation. This page is for MedQuist clients who need advanced technical support related to MedQuist ASP or software products. Initiating a remote support session allows our technical staff to take full control of your Windows-based PC to solve advanced support issues. To activate a remote control support session, you must first speak to a MedQuist technical support representative @ 1-888-DICTATE.
To allow MedQuist’s technical support team access to your PC, you must temporarily install LANDesk® Instant Support Suite Pro. The program is automatically removed at the end of the session, so no one will have access to your machine. Click START to proceed to the LANDesk Start Page.