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Corporate Culture and Values

Flexibility

More and more people are pursuing alternative work schedules. Because our customers have such varied hours of operation, MedQuist offers flexible work hours for multiple positions within the company.

Accountability

We expect our people to act as entrepreneurs, accepting the responsibility for their work and their actions to produce the best product for their customers, whether they’re internal—such as management, co-workers and other departments—or external customers.

Respect

We treat each other and our customers with respect, valuing individual and cultural differences and approaches to work.

Teamwork

We strive to create an environment in which everyone has a chance to shine. We build better relationships and produce greater results for our customers when we work together as a team. Our goal is to empower our people to work smarter and more effectively.

Customer Focus

We always seek ways to “delight” our customers, and try to think from their point of view to improve products, services and processes.

Commitment

We keep our promises. We work to mutually agree on objectives with clear and measurable standards, and keep each other informed about progress.

Integrity

We conduct ourselves ethically. We tell the truth and honor our commitments. We maintain an Ethics Hotline with a special toll-free number (1-888-810-1919) that employees can call to report suspected unethical or illegal activity.